Shipping policy
Processing Time - All orders are processed within 1-3 business days (excluding weekends and holidays). Orders are not shipped or delivered on weekends and holidays.
Shipping Time - Once your order has been processed, shipping times vary based on the shipping method selected at checkout. Estimated delivery times are provided by the carrier.
Next Day Shipping - Next Day Shipping refers to delivery on the next business day after the order has been shipped. Orders placed with Next Day Shipping still require processing time and do not ship the same day unless otherwise stated.
Shipping Confirmation & Tracking - You will receive a shipping confirmation email with tracking information once your order has shipped. Please allow up to 24 hours for tracking to update.
Incorrect Address - Please ensure that your shipping address is entered correctly at checkout. KCAMP Clothing is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages - KCAMP Clothing is not responsible for lost, stolen, or delayed packages once they are marked as delivered by the carrier. If your package is marked as delivered but cannot be located, please contact the shipping carrier directly.
Damaged or Incorrect Items - If you received a damaged or incorrect item, please contact us within 48 hours of delivery with photos and your order number so we can assist you.
Shipping Delays - Shipping delays may occur due to weather, carrier delays, holidays, or high order volume. We appreciate your patience and understanding.